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Mail to Pay achieves ISO 27001 certification

On the 25th of March 2019, Mail to Pay obtained the ISO 27001 certificate. This certification demonstrates that the company meets the most up to date standards in information security. The software supplier from Alblasserdam in The Netherlands sends millions of payment requests through multiple communication channels for its customers.

Reaction from Mail to Pay

“An intensive and detailed process preceded the obtaining of the ISO certificate. Protecting the data of Mail to Pay's clients and their customers is extremely important", says Veronic van de Water (Security & Compliance Manager at Mail to Pay). "We process huge amounts of personal data every day. The proper organisation of the processes and the training of employees is crucial for reaching this achievement.”

Rody Heijstek (CEO Mail to Pay) adds "An additional reason for obtaining this certification was the increasing demand from our clients". Mail to Pay already has a number of large companies among its clients, some of which have performed individual audits in the past to ensure the highest level of security. "The clients of Mail to Pay find the protection of their data very important. With this certification, Mail to Pay shows that the protection of client data is optimal and meets the international requirements."

About ISO 27001 certification

The ISO 27001 standard focuses on a process-based approach to planning, implementation, application, monitoring, evaluation and maintenance, as well as focusing on the continuous improvement of information security management.

About Mail to Pay

Mail to Pay has set the standard in automated collection processes as the leading innovator of Debtor Process Automation (DPA) Software. By combining years of experience in Credit Management with the latest innovations, Mail to Pay has succeeded in developing a platform that directly contributes to the financial health of an organisation and its customers.

Mail to Pay is ISO 27001 certified and currently processes more than 10 million payment requests per year for its clients. These payment requests are sent using smart algorithms via e-mail, SMS, chat, print and interactive voice calls. Mail to Pay facilitates more than €750M per year in payments for its clients and works mainly with companies such as energy suppliers, water suppliers, housing corporations, web shops, finance companies, healthcare insurers and collection agencies.

Certifying authority: BSI

Certificate number ISC 331